Bioinformatics Problems, Solved Fast
Stuck on a bioinformatics analysis? Get help from experienced bioinformaticians—usually within 20 minutes during our active hours.
Why Choose BioinfoFix?
Most jobs are claimed in under 20 minutes during active hours.
Get a full refund if your problem isn't solved according to your defined outcome.
Access experts familiar with real-world analysis issues across genomics, transcriptomics, pipelines, and more.
How It Works
Get a refund if your problem isn't solved
Describe Your Problem
Tell us your issue, upload details, and define exactly what counts as a solved outcome.
Set Your Budget
Offer your price or mark it as negotiable.
Get a Fast Claim
A qualified bioinformatician usually claims your job in under 20 minutes during active hours.
Collaborate & Solve
Chat, upload files, and work together until the defined endpoint is met.
Get Refunded If Not Solved
Payment is made upfront, but you can request a full refund if your predefined "problem solved" condition isn't met.
Your Privacy & Data Protection
We take your privacy seriously and ensure your data is protected
Please provide only de-identified data and information when posting jobs. Remove any personally identifiable information (PII) from your datasets, code, or descriptions before sharing. This ensures your sensitive research data remains protected.
All communications between you and bioinformaticians are encrypted and stored securely. Your data is only accessible to you and the bioinformatician assigned to your job. We never share your information with third parties without your explicit consent.
Payment processing is handled by Stripe, a PCI-compliant payment processor. We never store your full credit card details. Your payment information is encrypted and processed securely through industry-standard protocols.
You maintain full control over your data. We only collect the minimum information necessary to provide our services effectively.
Learn more about how we protect your privacy in our Privacy Policy
Ready to Get Help?
Post your bioinformatics problem and get matched with an expert today.
Active hours:
- • Singapore/Hong Kong (Beijing): 09:00–22:00
- • Central Europe (CET/CEST): 02:00–15:00
- • UK (GMT/BST): 01:00–14:00
- • US Eastern Time (ET): 20:00–09:00 (previous day → same day)
- • US Pacific Time (PT): 17:00–06:00 (previous day → same day)
Outside of active hours, we'll get back to you as soon as possible.